Designate Retail Managers

Starting salary of £20-£25K + comprehensive & structured 8 weeks’ training + full benefits + excellent prospects

You could be managing your own business in less than four months, thanks to our fast-track training that will take your retail management experience and show you how to become the best in hospitality management. Our Designate Manager programme is for people with good customer-facing retail management experience and, although it's hard work, it will make the most of your flair, stamina, humour and ability to rise to the challenge.

You'll spend your first 2 weeks at our Head Office, getting a feel for the company, then between 4 and 8 weeks in a 'Training House' – learning the ropes from experienced managers. From there you'll take on relief management positions across our business to gain further experience: giving you the opportunity to really understand our portfolio of businesses – before taking on a retail business of your own.

We’ll try and arrange the training near your current home, though you’ll need to be flexible about the location. It really is a superb new career if you have successfully managed a team of at least five people in a customer facing business and want to get the best from your team and for your customers.

If you can say YES to having all of the following:

• A successful track record in hospitality or a related customer service role and ideally with retail management experience including overall management responsibility for a minimum period of 12 months.
• Strong leadership skills with the ability to motivate a team to achieve outstanding results.
• Business flair demonstrated through successful sales initiatives and business planning.
• Proven track record of sales growth.
• Ability to control costs effectively and meet gross profit targets.
• Exceptional operating standards, product quality and statutory compliance.
• Sound financial acumen including the ability to interpret and manage your Profit & Loss account.
• Outstanding retailing and marketing skills, to make your business the best it can be.
• A passion to exceed customer needs.
• Responsibility for all aspects of managing a team of at least 5 members, including recruitment, training, development and contractual matters.
• The interpersonal skills to win over your team and your customers.
• The commercial nous and imagination to create your customers' perfect occasion.
• A commitment to nurturing your team's talents.
• Proven organisational and planning skills.
• A long-term focus on key business development opportunities.
• A desire to work for one of the leading hospitality retailers in the country.

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